To our patients: This notice describes how health information about you (as a patient of any of our practices) may be used and disclosed and how you can access your health information. This is required by the Privacy Regulations created by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Our commitment to your privacy: Our practice is dedicated to maintaining the privacy of your health information. We are required by law to maintain the confidentiality of your health information. We realize that these laws are complicated, but we must provide you with the following important information:

How may we use and disclose your health information?

• Your privacy rights
• Our obligations concerning the use and disclosure of your health information.

The following categories describe the different ways in which we may use and disclose your health information.

1. Treatment. Physicians and staff may use or disclose your health information to treat you or to assist others in your treatment. Additionally, we may disclose your health information to others who may assist in your care, such as your spouse, children, or parents.
2. Payment. Our practice may use your health information to bill and collect payment for the services you receive from us. We may provide your insurer with details regarding your treatment to determine if your insurer will cover or pay for your treatment. We also may use and disclose this information to obtain payment from third parties responsible for such costs as family members. Also, we may use your health information to bill you directly for services and items.
3. Healthcare operations. We may need to use and disclose your health information to run our practice at the highest level of clinical standards and as effectively as possible. This could be used to evaluate the performance of our physicians and staff, to determine if our treatment plans are effective, or to determine if there are other services we should be offering. We may also compare our clinical data with other practices and review it with medical students, medical faculty, technicians, and others for teaching and learning purposes. We will strive to remove information that identifies you from this medical information.
4. Disclosures required by law. Our practice will use and disclose your health information when required by federal, state, or local law.
5. Appointment Reminders and Sign-In Sheets. We may call you by phone for reminder purposes and leave a message on your answering machine at home, at work, or with a family member. We will also use a sign-in sheet at the front desk to log our patients as they arrive. We will require your name only on this sign-in sheet. Omni-Stem will conduct patient group educational sessions for our patients. Specific questions relating to your medical issues will be addressed in private
6. Testimonials and Influencers. Sometimes, Omni-Stem testimonials are from patients – such as influencers, celebrities, pro athletes, veterans, and first responders — who have received complimentary treatment or a discount on their treatment. We do not pay our influencers for their promotion of our brand. We ask them to provide the most honest feedback about their experience. At times, opportunities to cross-market may arise, and partnerships could be formed. The parties will no longer be viewed as patients but as dual business entities seeking a common goal.

Patients seen in Omni-Stem videos have typically received a discount for their testimonials as a complimentary thank you for sharing with future potential patients.

7. Patient Data Collection and Marketing. Please note that Omni-Stem collects data on patient treatment and outcomes, including:

Pre- and post-treatment MRI scans when applicable.

• Pre-and post-treatment blood tests.
• Questionnaires on specific conditions completed by patients before treatment.
• Reports from patients after treatment to evaluate outcomes.

Please keep in mind all data to date is being used to further the science of regenerative medicine. We reserve the right to showcase data to the public if an opportunity should become available. Data will be released as deemed necessary, but this has no set timelines due to regulatory rules. *Please be advised that data should be viewed as experimental, as are our procedures, and is provided willingly by patients. Data used in marketing materials across all our properties will have variance. In doing so, we look to provide the most incredible visibility through ethical marketing data but realize it can be easily refuted to a lack of complex data. We are not looking to mislead or overhype our products and services. But, we will continue to refrain from attacking our peers in the space, knowing that we all have the same goal: a healthier world through stem cells and regenerative medicine.

Please request that our practice communicate with you about your health and related issues in a particular manner. For instance, you may wish to be contacted at work during business hours rather than at home. We will accommodate reasonable requests. We will enlist the help of a translator (including ASL) if needed. This person may be your family member, neighbor, or friend accompanying you. This person would be privy to some of your health information.

You can request a restriction in our use or disclosure of your health information for treatment, payment, or healthcare operations. Additionally, you can request that we restrict our disclosure of your health information to only specific individuals involved in our care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you.

Any restrictions need to be given to Omni-Stem in writing. Use and disclose your health information in certain exceptional circumstances. The following circumstances may require us to use or disclose your health information:

• To public health authorities and health oversight agencies authorized by law to collect information.
• Lawsuits and similar proceedings in response to a court or administrative order.
• If asked to do so by a law enforcement official.
• When necessary to reduce or prevent a serious threat to your health and safety or the health and safety of another individual or the public. We will only make disclosures to a person or organization able to help prevent the threat.
• If you are a member of U.S. or foreign military forces (including veterans) and if required by the appropriate authorities.
  • To federal officials for intelligence and national security activities authorized by law.
• To correctional institutions or law enforcement officials if you are an inmate or under the custody of a law enforcement official.
• For Worker’s Compensation and similar programs. Your rights regarding your health information
  Your rights regarding your health information.
• Communications. You can request that our practice communicate with you about your health and related issues in a particular manner or location. For instance, you may ask that we contact you at home rather than at work. We will accommodate reasonable requests.
• You can request a restriction in our use or disclosure of your health information for treatment, payment, or health care operations. Additionally, you have the right to request that we restrict our disclosure of your health information to only specific individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to your request; however, if we do agree, we are bound by our agreement except when otherwise required by law, in emergencies, or when the information is necessary to treat you.
• You have the right to inspect and obtain a copy of the health information that may be used to make decisions about you, including patient medical records and billing records, but not including psychotherapy notes. You must submit your request in writing to our Contact Us page address.
• You may ask us to amend your health information if you believe it is incorrect or incomplete for as long as the information is kept by or for our practice. To request an amendment, your request must be made in writing and submitted to the Contact Us Page.
• You must provide us with a reason supporting your amendment request. We will have 60 days to respond to your request.
  • Right to a copy of this notice. You are entitled to receive a copy of this notice of privacy practices. You may ask us to give you a copy of this notice anytime. To obtain a copy of this notice, contact us.
• Right to file a complaint. If you believe your privacy rights have been violated, you may file a complaint with our practice or the Department of Health and Human Services Secretary. To file a complaint with our practice, contact us. All complaints must be submitted in writing to us. You will not be penalized for filing a complaint.
• Right to provide authorization for other uses and disclosures. Our practice will obtain your written permission for uses and disclosures not identified by this notice or permitted by applicable law. This authorization stays in effect until you revoke it.
  If you have any questions regarding this notice or our health information privacy policies, please contact Omni-Stem.

Non-discrimination Policy

Omni-Stem does not discriminate against anyone based on race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services, activities, or employment. For further information about this policy, contact our compliance officer.